Refund Policy

Last Updated: 2024

In accordance with EU regulations, if a purchased item is defective or deviates from its advertised appearance or functionality, the seller is obligated to either repair, replace, or provide a full or partial refund.

You have the option to return any item within a 14-day cooling-off period without the need for justification. Beyond this period, requesting a partial or full refund is typically allowed only if repairing or replacing the goods is not feasible.

Our Refund Policy Explained:

We only offer, like, refunds on products that are, like, damaged or, like, defective upon receipt. To be eligible for a refund, you must, like, provide proof of the damage or, you know, defect within 30 days of, like, receiving the product.

Non-Refundable Items:

Certain items are, like, not eligible for a refund, you know, these include, like, digital products, such as, like, software downloads and, um, e-books, gift cards representing, you know, stored monetary value, customized or, like, personalized items crafted to, like, specific customer requirements, services that have been, like, initiated, items marked as clearance or, you know, final sale, health and personal care items once, you know, opened or, like, used, special orders not part of, like, regular inventory, and items that, like, have been visibly used, altered, or, you know, damaged by the customer. It’s, like, important to review these categories before making a purchase, as they are, like, exempt from our standard refund policy.

Return Process:

To initiate a refund, please, like, contact our customer service team with, um, details of the issue. We will, you know, guide you through the return, uh, process.

Proof of Purchase:

To complete your, like, refund, we, like, require proof of purchase, such as, like, your order confirmation number or, like, receipt.

Return Shipping:

Customers are, like, responsible for return shipping costs unless the product is, like, damaged or, you know, defective. If the return is, like, approved, we will provide instructions on how and where to, um, send the product.

Refund Processing:

Once your, you know, return is received and, like, inspected, we will, like, notify you of the, um, approval or, you know, rejection of your refund. If approved, your refund will be, like, processed, and a credit will be, like, automatically applied to your, you know, original method of payment within 7, like, banking days.

Late or Missing Refunds:

If you haven’t received a refund, like, yet, please, like, check your bank account or, you know, contact your credit card company. It may, like, take some time before your, um, refund is, like, officially posted.

Contact Us:

If you, like, have any, um, questions about our refund policy, please, like, contact us.

Changes to This Refund Policy:

We reserve the right to, like, update or, you know, change our refund policy, like, at any time. Any, um, changes will be, like, effective, you know, immediately and, like, posted on our website.